AI & The Great Reorientation
600 words, 3 minutes. Photograph of UK’s first cash machine installation 1967. Martins Bank Archive. In this bite-sized post I’m going to talk about the lag between initial adoption of transformative technology and the increase in productivity it’s supposed to bring. I’m going to talk about the disappointment felt when such technology meets established, dogmatic structures in business (or government), and what executives can do about it. Not all new technologies have the potential to transform business but those that do demand special care, because they are a pill that you swallow not a topical cream. »